Dr. Azat Abdrakhmanov

Dr. Azat Abdrakhmanov was born in Almaty, Kazakhstan in 1949, 65 years.

Educational background: Medical University (radiobiology)

The experience of teaching and research activities- 40 years.

Experience in quality management: the last 25 years.

A consultant and Auditor for quality management system (ISO 9001), environmental management (ISO 14001) and professional safety and heath management (OHSAS 18001), energy management (ISO 50001).

A trainer and assessor of EFQM Excellence Model.

An Expert of National Quality Award of Kazakhstan


Topic of EOQ Congress 2015: Innovations in making Quality matter
Innovation Management for the Leadership and Sustainable Development of the Medical Organizations

During the last 15 years the healthcare system of the Republic of Kazakhstan has got a great positive development. Therefore the leading hospitals of the country (National Scientific Medical Research Center, National Scientific Centers of Surgery and Urology, National Scientific Reseach Istitutes of Ophtalmology and Traumatology) assumed the role of leaders in their respective areas of medicine. Along with the training of professionals in different fields of health care and implementation of modern medical technologies, these organizations have paid much attention to the improvement of management systems based on innovative approaches. In this regard, medical organizations have successfully implemented a quality management system, EFQM Excellence Model and innovative projects.

In this regard, during last 5 years the Scientific Medical Centers developed of highly specialized medical services rendered for thousands of patients. In recent years, implemented many advanced technologies of surgical organ transplantations, in particular, more than 700 kidney transplantations, more than 500 different kind of organ transplantations for adults and children, produced more than 10 thousand cardiosurgical and ophtalmological treatment procedures.

The Scientific publications of 85 employees of the Hospitals awarded by the official Prize of the Government. There are specialists who are members of the International Association of Surgeons and various international academies. Amount of staff of them is significantly increasing during the last several years, for example, the growth in the years from 2008 to 2014 is more than 50%.

The Hospitals have successfully implemented many international standards concerning to the diagnosis and treatment of cardiovascular, ophtalmological, urological disease, etc. In accordance with the Quality Management System (ISO 9001:2008) by the senior management with the involvement of all the staff were discussed and approved the Policy and Quality objectives as well as their Mission and Vision. In order to achieve the high level of competitiveness, leadership and sustainable development Scientific Centers have developed and implemented a Business Excellence Model of EFQM at the level "Recognized for Excellence". During the realization of this project have been implemented Fundamental Concepts of Excellence as well as innovative improvements projects and the assessment were provided. In accordance with this the staff has got a very valuable experience, in particular, they identified the Strengths of the Organizations as well as Areas for improvement.

The Scientific Medical Centers have achieved the high quality of medical services as well as the effective provision of government programs for high specialised medical care to the population of the country that allows to have a high level of patient satisfaction.

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Contact Us

* If you are interested to attend the Congress, please contact
Mr. Paris Koronaios
Tel.: +30 2102112000 (*723)
Email: registrations@quality2015.eu

* If you are interested to participate as a speaker at the Congress, please contact
Mrs. Angeliki Theodorakopoulou
Tel.: +30 2102112000 (*525)
Email: speakers@quality2015.eu


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